What is Customer Training Software?

Customer training software refers to a specialized platform that helps businesses deliver training and educational materials to their customers. It provides a centralized hub for creating, managing, and distributing customer training content, such as product tutorials, onboarding materials, certifications, and support documentation. Customer training software typically includes features like learning management systems (LMS), content creation tools, assessment and certification capabilities, analytics and reporting, and integration with other systems. It enables organizations to provide self-paced and interactive training experiences to their customers, ensuring they have the knowledge and skills to effectively use products or services and enhance their overall customer experience.