What is a Knowledge Base?

A Knowledge Base is a centralized repository of information that contains a collection of knowledge, resources, and documentation related to a specific topic or organization. It serves as a self-service resource for users to access information, find answers to their questions, and learn about various topics. A Knowledge Base typically includes articles, FAQs, tutorials, guides, troubleshooting information, and other relevant content. It helps promote knowledge sharing, enhances customer support, and enables users to find information quickly and easily.